Free MHIC Training

Are you responsible for your salesperson's violations?

Short answer. Yes. Under COMAR 09.08.01.07 a salesperson operates under your license, so their violations are yours. Make sure they are licensed, display your MHIC number, and use contracts with every required element and cancellation notice.

  • COMAR 09.08.01.07
  • COMAR 09.08.01.05
  • COMAR 09.08.01.09

Work it through

You're the contractor. Pick what you'd do, then see how each choice plays out.

Brenda Hayes

Your salesperson who goes door-to-door generating leads

You sit Brenda down for a training session on door-to-door sales regulations. She's defensive at first.

"I'm just trying to close deals. All this paperwork slows me down."

What's the key message she needs to understand?

  1. Correct

    Under COMAR 09.08.01.07, a salesperson operates under the contractor's license. Their violations are YOUR violations. Key requirements for door-to-door sales: (1) salesperson must be licensed with MHIC; (2) must display contractor's MHIC number; (3) contract must include 3-day cancellation notice; (4) must provide all required contract elements. Train your people or lose your license.

  2. Incomplete

    The cancellation notice is critical but it's not the only requirement. Brenda also needs her own MHIC salesperson's license (COMAR 09.08.01.05), must display your license number in all dealings, and needs to understand advertising rules (COMAR 09.08.01.09). A partially trained salesperson is still a liability.

All 13 advertising & salespeople questions

  1. Do you have to give homeowners your MHIC license number?
  2. What must Maryland home improvement advertising include?
  3. Does your MHIC number have to be on your work truck?
  4. Where must your MHIC license number appear?
  5. Does a contractor's Facebook page need the MHIC number?
  6. Does a home improvement salesperson need an MHIC license?
  7. Are you responsible for your salesperson's violations?
  8. Are you bound by a warranty your salesperson promised?
  9. How do you answer a competitor's false claims about your license?
  10. How should a contractor respond to a false online review?
  11. How do you compete with a far lower bid from a questionable contractor?
  12. Should you use a competitor's bid to undercut them?
  13. When is suggesting upgrades good practice and not an upsell?