What must Maryland home improvement advertising include?
Short answer. Your MHIC license number, on every ad, every time, under COMAR 09.08.01.09. Claims must also be truthful: unsubstantiated superlatives like "best" or "lowest prices guaranteed" can be misleading under COMAR 09.08.01.10.
- COMAR 09.08.01.09
- COMAR 09.08.01.10
Work it through
You're the contractor. Pick what you'd do, then see how each choice plays out.
You're designing a flyer for a spring promotion. Your marketing assistant drafted it with a big bold headline: "BEST CONTRACTOR IN MARYLAND — LOWEST PRICES GUARANTEED!"
The flyer doesn't include your MHIC license number anywhere.
- Correct
COMAR 09.08.01.09 requires your MHIC license number on ALL advertising. Additionally, claims like 'best' and 'lowest prices guaranteed' without substantiation could be considered misleading under COMAR 09.08.01.10. Your advertising must be truthful and include your license number — every ad, every time. Flyers, vehicle wraps, website, business cards, social media — everything.
- Partial
Adding the MHIC number is necessary, but 'Best Contractor in Maryland' and 'Lowest Prices Guaranteed' are claims you'd need to substantiate. Under COMAR 09.08.01.09 and .10, advertising must be truthful. Unsubstantiated superlative claims can trigger complaints and MHIC investigation.
- Wrong
Advertising regulations apply to ALL marketing materials, not just contracts. COMAR 09.08.01.09 requires your MHIC number on every piece of advertising. Missing it is a citable violation. Combined with misleading claims, this flyer could generate both consumer complaints and MHIC regulatory action.
All 13 advertising & salespeople questions
- Do you have to give homeowners your MHIC license number?
- What must Maryland home improvement advertising include?
- Does your MHIC number have to be on your work truck?
- Where must your MHIC license number appear?
- Does a contractor's Facebook page need the MHIC number?
- Does a home improvement salesperson need an MHIC license?
- Are you responsible for your salesperson's violations?
- Are you bound by a warranty your salesperson promised?
- How do you answer a competitor's false claims about your license?
- How should a contractor respond to a false online review?
- How do you compete with a far lower bid from a questionable contractor?
- Should you use a competitor's bid to undercut them?
- When is suggesting upgrades good practice and not an upsell?