Should you give a homeowner a ballpark or a written estimate?
Short answer. A detailed written estimate. It lets the homeowner compare contractors and leads into a contract that must state the total price or how it is calculated. A verbal ballpark is not illegal, but it breeds disputes.
Work it through
You're the contractor. Pick what you'd do, then see how each choice plays out.
A potential client asks for a written estimate for a bathroom renovation. She wants to compare three contractors.
"Just ballpark it — I don't need anything fancy. What are we looking at?"
- Best practice
A detailed written estimate demonstrates professionalism and helps the homeowner make an informed comparison. Under Maryland law, the contract must include the total price or method of calculation. Starting with a thorough estimate sets the tone. Include: demolition, plumbing, electrical, fixtures, tile, labor, permits, and a contingency for unknowns.
- Risky
A $10K range doesn't help her compare contractors and suggests you haven't thought through the scope. While verbal estimates aren't illegal, they can create misunderstandings that lead to disputes later. If she remembers '$15K' and you come in at $24K, you've already lost trust. Written estimates are always better.
- Acceptable
Refusing to estimate without seeing the space is honest and professional. Bathrooms vary wildly in scope. However, you could still provide typical ranges for similar projects to show expertise while scheduling the site visit. The key: always get the written estimate right before signing the contract.
All 19 home improvement contracts questions
- Is a handshake deal legal for home improvement work in Maryland?
- What must a Maryland home improvement contract include?
- Which MHIC notice must every home improvement contract include?
- What if a signed contract is missing the completion date?
- Can a Maryland home improvement contract require arbitration?
- What happens in a scope dispute when nothing is in writing?
- Does a small cash side job need a written contract?
- Does a $2,000 job need a written home improvement contract?
- Can you start emergency repairs before signing a contract?
- Should you give a homeowner a ballpark or a written estimate?
- How do you fix a vague scope of work before it becomes a dispute?
- How should you respond when a client redlines your contract?
- How should a contract handle upgrades during the project?
- How do you price a contract for work that starts months later?
- Should a multi-year renovation be one contract or several?
- Can you sign a home improvement contract with a 17-year-old?
- What happens when a homeowner fires you partway through a job?
- Can you substitute materials named in the contract?
- How should you handle materials the homeowner supplies?