Free MHIC Training

What records should a Maryland contractor keep?

Short answer. Contracts, change orders, and completion certificates; records of every payment received and made; permits and inspection sign-offs; insurance certificates; and subcontractor agreements, ready to produce if the MHIC investigates.

Work it through

You're the contractor. Pick what you'd do, then see how each choice plays out.

Tax season arrives and your accountant asks for records of all home improvement contracts, payments received, subcontractor payments, and material receipts for the past year.

Your records are... scattered. Some contracts are in a folder. Some payments are in your phone's notes app. Material receipts might be in the truck.

  1. Correct

    Proper record keeping isn't just good business — it's your defense against MHIC complaints, tax audits, and legal disputes. You should maintain: copies of all contracts, change orders, and completion certificates; records of all payments received and made; permit copies and inspection sign-offs; insurance certificates; and subcontractor agreements. If the MHIC investigates a complaint from 2 years ago, you need to produce documentation. 'It's in my truck somewhere' doesn't cut it.

  2. Insufficient

    Bank statements show money in and out, not contract terms, scope of work, or permit compliance. If a homeowner complains to the MHIC, bank statements don't prove you had a written contract. If a subcontractor claims non-payment, bank statements alone may not show what the payment was for. Professional record keeping is a business requirement and a license protection.

All 13 running a compliant business questions

  1. What records should a Maryland contractor keep?
  2. How many projects can you take on before quality suffers?
  3. How do you estimate honestly for a flipper on a tight budget?
  4. Should you match a lowball bid to win a job?
  5. Who is liable when a client tells your crew to cut corners?
  6. How do you handle a client's sticker shock?
  7. How should you structure a payment plan for a returning client?
  8. Are weekly progress reports worth the effort?
  9. What grants help disabled veterans pay for home modifications?
  10. How does contractor burnout lead to MHIC complaints?
  11. What is the most important thing to know for the MHIC exam?
  12. What one habit keeps contractors out of trouble with the MHIC?
  13. What advice would you give a newly licensed Maryland contractor?