Who is liable when a client tells your crew to cut corners?
Short answer. You are. A client cannot direct you to skip permits or ignore code (COMAR 09.08.01.08); every violation traces back to your MHIC license, and "the client told me to" is no defense.
- COMAR 09.08.01.08
Work it through
You're the contractor. Pick what you'd do, then see how each choice plays out.
Jordan Price
Real estate investor who flips houses
You're three days into Jordan's renovation. He shows up on site and starts directing your crew.
"Don't bother with permits for the bathroom — just swap the vanity and toilet. And use the cheap laminate, not the stuff you quoted. Nobody's going to know the difference at the open house."
- Correct
Jordan doesn't have an MHIC license — YOU do. Every code violation, every skipped permit, every substandard material is YOUR liability. When the buyer's home inspector finds unpermitted plumbing, the trail leads to YOUR MHIC number. Jordan flips the house and moves on. You face the complaint, the hearing, and the license action. Stand your ground.
- Wrong
'The client told me to' is not a defense for code violations. Your MHIC license obligates YOU to perform work according to law regardless of client instructions. A client cannot direct you to skip permits (COMAR 09.08.01.08) or install substandard materials. When Jordan sells this house and the buyer discovers the issues, the MHIC complaint names YOU — not Jordan.
All 13 running a compliant business questions
- What records should a Maryland contractor keep?
- How many projects can you take on before quality suffers?
- How do you estimate honestly for a flipper on a tight budget?
- Should you match a lowball bid to win a job?
- Who is liable when a client tells your crew to cut corners?
- How do you handle a client's sticker shock?
- How should you structure a payment plan for a returning client?
- Are weekly progress reports worth the effort?
- What grants help disabled veterans pay for home modifications?
- How does contractor burnout lead to MHIC complaints?
- What is the most important thing to know for the MHIC exam?
- What one habit keeps contractors out of trouble with the MHIC?
- What advice would you give a newly licensed Maryland contractor?