What should a project completion package include?

Work it through

You're the contractor. Pick what you'd do, then see how each choice plays out.

Dave Kowalski

Homeowner who wants a deck and basement finished fast

Listen

1. AProvide a certificate of completion with: project description, dates, permit numbers, inspection pass dates, warranty terms, and your MHIC number. Also give him copies of all permits and inspection sign-offs
   Excellent

   A comprehensive completion package adds tremendous value for the homeowner. For resale, documented permitted work with inspection sign-offs increases property value. Your completion certificate serves as proof that the work was done by a licensed contractor, properly permitted, and inspected. This is the kind of professionalism that generates referrals and repeat business.

2. BTell him the passed inspection IS his documentation — the county has records
   Technically true but lazy

   Yes, the county has inspection records. But handing your client a professional completion package with organized documentation is the difference between a contractor who does minimum and one who delivers excellence. It takes 15 minutes to prepare and creates a lasting impression. Also, county records can be hard to retrieve years later.