[{"data":1,"prerenderedAt":95},["ShallowReactive",2],{"guide-question-maryland-contractor-simulator-complaint-timeline":3},{"site":4,"simulation":15,"topic":23,"question":26,"siblings":49,"prev":93,"next":94},{"name":5,"tagline":6,"title":7,"description":8,"guideTitle":9,"guideDescription":10,"ogImage":11,"disclaimer":12,"practicePitch":13,"citationsTitle":14},"Free MHIC Training","Maryland home improvement exam prep","Free MHIC Exam Prep: Maryland Home Improvement Contractor Practice","Free, narrated MHIC exam prep: 147 real Maryland contractor scenarios, every choice explained, with the law cited where it applies.","MHIC Exam Study Guide","Every scenario in the free Maryland Contractor Simulator, written out as a practice question: the situation, your options, how each choice plays out, and the Maryland law where it applies.","/og/free-mhic-training.png","Free MHIC Training is free study material for the Maryland home improvement contractor exam. It is not affiliated with the Maryland Home Improvement Commission and is not legal advice.","The free Maryland Contractor Simulator puts you in situations like these across a 40-day contracting career, narrated, with your license on the line. No account needed.","Law and codes cited",{"slug":16,"title":17,"subtitle":18,"description":19,"maxTurns":20,"characterCount":21,"scenarioCount":22},"maryland-contractor-simulator","Maryland Contractor Simulator","Learn the law by living it.","You just got your MHIC license application approved and you're starting your home improvement business in Maryland. Navigate real contractor scenarios — contracts, permits, clients, subcontractors, and inspectors. Every choice teaches you the law through consequence, not memorization. Master all five exam areas to pass.",40,20,147,{"slug":24,"title":25},"complaints-guaranty-fund","Complaints, Warranties & the Guaranty Fund",{"slug":27,"title":28,"description":29,"takeaway":30,"situation":31,"speaker":34,"speakerDescription":34,"speakerAvatar":34,"audioUrl":35,"choices":36,"citations":47},"complaint-timeline","Can a homeowner file an MHIC complaint after your warranty ends?","Yes. Your contractual warranty may have ended, but the MHIC has its own time limits for complaints under COMAR 09.08.01.13, and a workmanship defect can…","Yes. Your contractual warranty may have ended, but the MHIC has its own time limits for complaints under COMAR 09.08.01.13, and a workmanship defect can still be actionable. A goodwill repair is usually the cheaper path.",[32,33],"A homeowner calls to complain about work you did 18 months ago. Cracked tile in a bathroom remodel. They want it fixed under warranty.","You check your contract — the workmanship warranty was for 12 months. But they're also threatening an MHIC complaint.",null,"/media/voices/complaint_timeline.mp3",[37,42],{"text":38,"verdict":39,"label":40,"explanation":41},"Your warranty has technically expired, but offer a discounted repair as a goodwill gesture. The MHIC has its own complaint timelines that may differ from your warranty","best","Smart approach","Your contractual warranty may be 12 months, but COMAR 09.08.01.13 has its own time limitations for filing complaints with the MHIC. A goodwill repair costs you a few hundred dollars. Fighting a complaint costs thousands in time, stress, and potential license impact. Also: cracked tile at 18 months might indicate an underlying substrate or installation issue that goes beyond cosmetic warranty.",{"text":43,"verdict":44,"label":45,"explanation":46},"Tell them the warranty expired and you're not responsible","partial","Technically correct but risky","Your contractual warranty has expired. However, the MHIC can still receive and investigate complaints under its own timeline (COMAR 09.08.01.13). Workmanship defects that manifest within a reasonable time may still be actionable. More practically: a rigid refusal over a tile repair can generate negative reviews, an MHIC investigation, and reputation damage worth far more than the cost of fixing some tiles.",[48],"COMAR 09.08.01.13",[50,53,56,57,60,63,66,69,72,75,78,81,84,87,90],{"slug":51,"title":52,"topic":24},"guaranty-fund","What is the MHIC Guaranty Fund?",{"slug":54,"title":55,"topic":24},"warranty-complaint","What happens if you ignore an MHIC complaint letter?",{"slug":27,"title":28,"topic":24},{"slug":58,"title":59,"topic":24},"consumer-protection-hotline","Is a two-day delay grounds for an MHIC complaint?",{"slug":61,"title":62,"topic":24},"mhic-hearing","How should you prepare for an MHIC disciplinary hearing?",{"slug":64,"title":65,"topic":24},"contractor-abandonment","What counts as project abandonment?",{"slug":67,"title":68,"topic":24},"abandonment-complaint","How do you respond to an MHIC abandonment complaint?",{"slug":70,"title":71,"topic":24},"documentation-saves-you","What documentation defends you against an MHIC complaint?",{"slug":73,"title":74,"topic":24},"warranty-callback","How should you handle a warranty callback?",{"slug":76,"title":77,"topic":24},"warranty-vs-normal-wear","Does your warranty cover damage the homeowner caused?",{"slug":79,"title":80,"topic":24},"after-hours-emergency","What do you owe a client in an after-hours warranty emergency?",{"slug":82,"title":83,"topic":24},"final-walkthrough","How do you run a final walkthrough and punch list?",{"slug":85,"title":86,"topic":24},"completion-certificate","What should a project completion package include?",{"slug":88,"title":89,"topic":24},"newlyweds-disappointment","How do you handle a client disappointed with finished work?",{"slug":91,"title":92,"topic":24},"flipper-buyer-discovers","Who is liable when a flip buyer finds unpermitted work?",{"slug":54,"title":55,"topic":24},{"slug":58,"title":59,"topic":24},1792184485445]