[{"data":1,"prerenderedAt":94},["ShallowReactive",2],{"guide-question-maryland-contractor-simulator-after-hours-emergency":3},{"site":4,"simulation":15,"topic":23,"question":26,"siblings":48,"prev":92,"next":93},{"name":5,"tagline":6,"title":7,"description":8,"guideTitle":9,"guideDescription":10,"ogImage":11,"disclaimer":12,"practicePitch":13,"citationsTitle":14},"Free MHIC Training","Maryland home improvement exam prep","Free MHIC Exam Prep: Maryland Home Improvement Contractor Practice","Free, narrated MHIC exam prep: 147 real Maryland contractor scenarios, every choice explained, with the law cited where it applies.","MHIC Exam Study Guide","Every scenario in the free Maryland Contractor Simulator, written out as a practice question: the situation, your options, how each choice plays out, and the Maryland law where it applies.","/og/free-mhic-training.png","Free MHIC Training is free study material for the Maryland home improvement contractor exam. It is not affiliated with the Maryland Home Improvement Commission and is not legal advice.","The free Maryland Contractor Simulator puts you in situations like these across a 40-day contracting career, narrated, with your license on the line. No account needed.","Law and codes cited",{"slug":16,"title":17,"subtitle":18,"description":19,"maxTurns":20,"characterCount":21,"scenarioCount":22},"maryland-contractor-simulator","Maryland Contractor Simulator","Learn the law by living it.","You just got your MHIC license application approved and you're starting your home improvement business in Maryland. Navigate real contractor scenarios — contracts, permits, clients, subcontractors, and inspectors. Every choice teaches you the law through consequence, not memorization. Master all five exam areas to pass.",40,20,147,{"slug":24,"title":25},"complaints-guaranty-fund","Complaints, Warranties & the Guaranty Fund",{"slug":27,"title":28,"description":29,"takeaway":30,"situation":31,"speaker":34,"speakerDescription":34,"speakerAvatar":34,"audioUrl":35,"choices":36,"citations":47},"after-hours-emergency","What do you owe a client in an after-hours warranty emergency?","Prompt help: talk them through stopping the water by phone, schedule a visit for the morning, document everything, and fix it under warranty if your work…","Prompt help: talk them through stopping the water by phone, schedule a visit for the morning, document everything, and fix it under warranty if your work failed.",[32,33],"It's 11 PM on a Saturday. A client from three months ago calls in a panic — the bathroom plumbing from your renovation is leaking and flooding the first floor.","You completed the job, it passed inspection, and the warranty is active.",null,"/media/voices/after_hours_emergency.mp3",[37,42],{"text":38,"verdict":39,"label":40,"explanation":41},"Walk them through shutting off the water supply valve immediately. Schedule a visit first thing in the morning. This is a warranty issue you need to address","best","Correct","Emergency response is part of being a professional contractor. You don't need to be on-site at 11 PM, but helping them stop the water damage by phone is the right first step. The leak is likely a warranty issue — a fitting failure or connection issue from your renovation. Schedule the morning visit, document everything, and fix it under warranty. This kind of responsiveness generates lifelong clients.",{"text":43,"verdict":44,"label":45,"explanation":46},"Tell them to call a plumber — you're not on-call for emergencies","wrong","Poor response","If your renovation plumbing is leaking three months later during your warranty period, that's YOUR responsibility. Telling a client with an active flood to call someone else is how you lose clients, generate complaints, and build a reputation as a contractor who disappears after final payment. At minimum, help them stop the water by phone. The plumbing you installed is failing — own it.",[],[49,52,55,58,61,64,67,70,73,76,79,80,83,86,89],{"slug":50,"title":51,"topic":24},"guaranty-fund","What is the MHIC Guaranty Fund?",{"slug":53,"title":54,"topic":24},"warranty-complaint","What happens if you ignore an MHIC complaint letter?",{"slug":56,"title":57,"topic":24},"complaint-timeline","Can a homeowner file an MHIC complaint after your warranty ends?",{"slug":59,"title":60,"topic":24},"consumer-protection-hotline","Is a two-day delay grounds for an MHIC complaint?",{"slug":62,"title":63,"topic":24},"mhic-hearing","How should you prepare for an MHIC disciplinary hearing?",{"slug":65,"title":66,"topic":24},"contractor-abandonment","What counts as project abandonment?",{"slug":68,"title":69,"topic":24},"abandonment-complaint","How do you respond to an MHIC abandonment complaint?",{"slug":71,"title":72,"topic":24},"documentation-saves-you","What documentation defends you against an MHIC complaint?",{"slug":74,"title":75,"topic":24},"warranty-callback","How should you handle a warranty callback?",{"slug":77,"title":78,"topic":24},"warranty-vs-normal-wear","Does your warranty cover damage the homeowner caused?",{"slug":27,"title":28,"topic":24},{"slug":81,"title":82,"topic":24},"final-walkthrough","How do you run a final walkthrough and punch list?",{"slug":84,"title":85,"topic":24},"completion-certificate","What should a project completion package include?",{"slug":87,"title":88,"topic":24},"newlyweds-disappointment","How do you handle a client disappointed with finished work?",{"slug":90,"title":91,"topic":24},"flipper-buyer-discovers","Who is liable when a flip buyer finds unpermitted work?",{"slug":77,"title":78,"topic":24},{"slug":81,"title":82,"topic":24},1792184485487]