[{"data":1,"prerenderedAt":91},["ShallowReactive",2],{"guide-question-maryland-contractor-simulator-salesperson-representation":3},{"site":4,"simulation":15,"topic":23,"question":26,"siblings":51,"prev":89,"next":90},{"name":5,"tagline":6,"title":7,"description":8,"guideTitle":9,"guideDescription":10,"ogImage":11,"disclaimer":12,"practicePitch":13,"citationsTitle":14},"Free MHIC Training","Maryland home improvement exam prep","Free MHIC Exam Prep: Maryland Home Improvement Contractor Practice","Free, narrated MHIC exam prep: 147 real Maryland contractor scenarios, every choice explained, with the law cited where it applies.","MHIC Exam Study Guide","Every scenario in the free Maryland Contractor Simulator, written out as a practice question: the situation, your options, how each choice plays out, and the Maryland law where it applies.","/og/free-mhic-training.png","Free MHIC Training is free study material for the Maryland home improvement contractor exam. It is not affiliated with the Maryland Home Improvement Commission and is not legal advice.","The free Maryland Contractor Simulator puts you in situations like these across a 40-day contracting career, narrated, with your license on the line. No account needed.","Law and codes cited",{"slug":16,"title":17,"subtitle":18,"description":19,"maxTurns":20,"characterCount":21,"scenarioCount":22},"maryland-contractor-simulator","Maryland Contractor Simulator","Learn the law by living it.","You just got your MHIC license application approved and you're starting your home improvement business in Maryland. Navigate real contractor scenarios — contracts, permits, clients, subcontractors, and inspectors. Every choice teaches you the law through consequence, not memorization. Master all five exam areas to pass.",40,20,147,{"slug":24,"title":25},"advertising-sales","Advertising & Salespeople",{"slug":27,"title":28,"description":29,"takeaway":30,"situation":31,"speaker":34,"speakerDescription":35,"speakerAvatar":36,"audioUrl":37,"choices":38,"citations":49},"salesperson-representation","Are you bound by a warranty your salesperson promised?","Yes. Under COMAR 09.08.01.07 your salesperson represents you, so their promises are yours.","Yes. Under COMAR 09.08.01.07 your salesperson represents you, so their promises are yours. Correct the misrepresentation at once, then either amend the contract or give the homeowner a fair way out.",[32,33],"Brenda is finally licensed and back selling for you. She calls to say she closed a deal, but she told the homeowner that your company provides a 5-year warranty on all work.","Your standard warranty is 1 year.","Brenda Hayes","Your salesperson who goes door-to-door generating leads. Enthusiastic but needs guidance on the law.","/media/characters/doortodoor_rep.png","/media/voices/salesperson_representation.mp3",[39,44],{"text":40,"verdict":41,"label":42,"explanation":43},"Contact the homeowner immediately to correct the misrepresentation. Under COMAR 09.08.01.07, Brenda's representations are YOUR representations. Either honor the 5-year warranty or renegotiate before the contract is finalized","best","Correct","COMAR 09.08.01.07 is clear: a salesperson represents the contractor. What Brenda promises, YOU owe. If the homeowner signed based on a 5-year warranty representation, they're entitled to it or to cancel. Correct the misrepresentation immediately and either amend the contract or offer the homeowner a fair exit. Then retrain Brenda — again — on what she's authorized to promise.",{"text":45,"verdict":46,"label":47,"explanation":48},"Just put 1 year in the contract — whatever Brenda said verbally doesn't override the written contract","wrong","Deceptive","While the written contract is the primary document, knowingly using a bait-and-switch (promise 5 years verbally, write 1 year) is deceptive. If the homeowner accepted the deal based on Brenda's 5-year representation and then discovers the contract says 1 year, that's a textbook MHIC complaint for misrepresentation. COMAR 09.08.01.07 holds you accountable for your salesperson's representations.",[50],"COMAR 09.08.01.07",[52,55,58,61,64,67,70,73,74,77,80,83,86],{"slug":53,"title":54,"topic":24},"first-client-call","Do you have to give homeowners your MHIC license number?",{"slug":56,"title":57,"topic":24},"advertising-mistake","What must Maryland home improvement advertising include?",{"slug":59,"title":60,"topic":24},"vehicle-display","Does your MHIC number have to be on your work truck?",{"slug":62,"title":63,"topic":24},"business-name-on-everything","Where must your MHIC license number appear?",{"slug":65,"title":66,"topic":24},"social-media-advertising","Does a contractor's Facebook page need the MHIC number?",{"slug":68,"title":69,"topic":24},"salesperson-license-check","Does a home improvement salesperson need an MHIC license?",{"slug":71,"title":72,"topic":24},"brenda-training","Are you responsible for your salesperson's violations?",{"slug":27,"title":28,"topic":24},{"slug":75,"title":76,"topic":24},"competitor-badmouthing","How do you answer a competitor's false claims about your license?",{"slug":78,"title":79,"topic":24},"online-review-response","How should a contractor respond to a false online review?",{"slug":81,"title":82,"topic":24},"shady-competitor-steals-client","How do you compete with a far lower bid from a questionable contractor?",{"slug":84,"title":85,"topic":24},"multiple-bids-ethics","Should you use a competitor's bid to undercut them?",{"slug":87,"title":88,"topic":24},"green-building-upsell","When is suggesting upgrades good practice and not an upsell?",{"slug":71,"title":72,"topic":24},{"slug":75,"title":76,"topic":24},1792184484118]