[{"data":1,"prerenderedAt":87},["ShallowReactive",2],{"guide-question-maryland-contractor-simulator-green-building-upsell":3},{"site":4,"simulation":15,"topic":23,"question":26,"siblings":48,"prev":86,"next":34},{"name":5,"tagline":6,"title":7,"description":8,"guideTitle":9,"guideDescription":10,"ogImage":11,"disclaimer":12,"practicePitch":13,"citationsTitle":14},"Free MHIC Training","Maryland home improvement exam prep","Free MHIC Exam Prep: Maryland Home Improvement Contractor Practice","Free, narrated MHIC exam prep: 147 real Maryland contractor scenarios, every choice explained, with the law cited where it applies.","MHIC Exam Study Guide","Every scenario in the free Maryland Contractor Simulator, written out as a practice question: the situation, your options, how each choice plays out, and the Maryland law where it applies.","/og/free-mhic-training.png","Free MHIC Training is free study material for the Maryland home improvement contractor exam. It is not affiliated with the Maryland Home Improvement Commission and is not legal advice.","The free Maryland Contractor Simulator puts you in situations like these across a 40-day contracting career, narrated, with your license on the line. No account needed.","Law and codes cited",{"slug":16,"title":17,"subtitle":18,"description":19,"maxTurns":20,"characterCount":21,"scenarioCount":22},"maryland-contractor-simulator","Maryland Contractor Simulator","Learn the law by living it.","You just got your MHIC license application approved and you're starting your home improvement business in Maryland. Navigate real contractor scenarios — contracts, permits, clients, subcontractors, and inspectors. Every choice teaches you the law through consequence, not memorization. Master all five exam areas to pass.",40,20,147,{"slug":24,"title":25},"advertising-sales","Advertising & Salespeople",{"slug":27,"title":28,"description":29,"takeaway":30,"situation":31,"speaker":34,"speakerDescription":34,"speakerAvatar":34,"audioUrl":35,"choices":36,"citations":47},"green-building-upsell","When is suggesting upgrades good practice and not an upsell?","When it fits the client's own priorities. Suggesting options that match what they clearly value, with transparent pricing, and letting them decide is…","When it fits the client's own priorities. Suggesting options that match what they clearly value, with transparent pricing, and letting them decide is consultative selling rather than an upsell.",[32,33],"During an estimate for a bathroom renovation, you notice the homeowner has solar panels and an electric car. They clearly care about sustainability.","You could suggest water-saving fixtures, low-VOC materials, and recycled-content tile — it adds about $1,200 to the project but aligns with their values.",null,"/media/voices/green_building_upsell.mp3",[37,42],{"text":38,"verdict":39,"label":40,"explanation":41},"Present the sustainable options with transparent pricing. Show the water savings calculations and explain the low-VOC benefits for indoor air quality. Let them decide","best","Excellent business practice","Suggesting upgrades that align with the client's demonstrated values is consultative selling, not upselling. Water-saving fixtures reduce utility bills ($50-100/year), low-VOC materials improve air quality (especially important in bathrooms), and recycled-content tile is increasingly price-competitive. Presenting options with transparent pricing and letting the client decide is the professional approach.",{"text":43,"verdict":44,"label":45,"explanation":46},"Just use standard fixtures — it's not your job to sell upgrades","partial","Missed opportunity","You're not obligated to suggest upgrades, but missing an obvious client value alignment leaves money on the table and makes you seem less attentive than a competitor who does. The best contractors are consultants, not just installers. You noticed the solar panels and EV — that's observation. Connecting it to relevant product options is service. The client may say no, but they'll appreciate that you noticed.",[],[49,52,55,58,61,64,67,70,73,76,79,82,85],{"slug":50,"title":51,"topic":24},"first-client-call","Do you have to give homeowners your MHIC license number?",{"slug":53,"title":54,"topic":24},"advertising-mistake","What must Maryland home improvement advertising include?",{"slug":56,"title":57,"topic":24},"vehicle-display","Does your MHIC number have to be on your work truck?",{"slug":59,"title":60,"topic":24},"business-name-on-everything","Where must your MHIC license number appear?",{"slug":62,"title":63,"topic":24},"social-media-advertising","Does a contractor's Facebook page need the MHIC number?",{"slug":65,"title":66,"topic":24},"salesperson-license-check","Does a home improvement salesperson need an MHIC license?",{"slug":68,"title":69,"topic":24},"brenda-training","Are you responsible for your salesperson's violations?",{"slug":71,"title":72,"topic":24},"salesperson-representation","Are you bound by a warranty your salesperson promised?",{"slug":74,"title":75,"topic":24},"competitor-badmouthing","How do you answer a competitor's false claims about your license?",{"slug":77,"title":78,"topic":24},"online-review-response","How should a contractor respond to a false online review?",{"slug":80,"title":81,"topic":24},"shady-competitor-steals-client","How do you compete with a far lower bid from a questionable contractor?",{"slug":83,"title":84,"topic":24},"multiple-bids-ethics","Should you use a competitor's bid to undercut them?",{"slug":27,"title":28,"topic":24},{"slug":83,"title":84,"topic":24},1792184484119]